Terms of service

Welcome to Pollyedit. These Terms of Service ("Terms") govern your use of our website and the purchase of products offered through our online store. By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree, please discontinue using our website.

1. Website Use

By using this website, you agree that you will:

  • Use this website only for lawful purposes.
  • Provide accurate and complete information when placing an order.
  • Not interfere with the operation or security of the website.
  • Not misuse our services or attempt unauthorized access to our systems.

Pollyedit reserves the right to refuse service or terminate access to users who violate these Terms.

2. Products & Availability

We strive to ensure that all product descriptions, pricing, photographs, and inventory information are accurate.

However:

  • Product colors may appear differently depending on your device settings.
  • Measurements may vary slightly due to manual measurement.
  • Product availability may change without notice.

We reserve the right to update, modify, or discontinue products at any time.

3. Orders

After an order is placed, it is subject to review and acceptance.

Pollyedit reserves the right to refuse or cancel any order for reasons including, but not limited to:

  • Inventory shortages
  • Pricing errors
  • Payment authorization failure
  • Suspected fraudulent activity
  • Technical or system issues
  • Shipping limitations

If payment has already been processed for a canceled order, a refund will be issued to the original payment method.

4. Pricing & Payment

  • All prices displayed on this website are in United States Dollars (USD).
  • Full payment is required before an order can be processed.
  • Promotional pricing and discount codes are valid only during the advertised period.
  • We reserve the right to correct pricing errors at any time.

5. Shipping

Estimated delivery dates are provided for reference only and are not guaranteed.

Shipping times may be affected by:

  • Carrier delays
  • Weather conditions
  • Customs inspections
  • Public holidays
  • Incorrect shipping information
  • Other events beyond our reasonable control

Please refer to our Shipping Policy for complete shipping details.

6. Returns & Refunds

Returns and refunds are handled according to our Return & Refund Policy.

Items must meet all return eligibility requirements before a refund can be approved.

7. Intellectual Property

All materials displayed on this website, including but not limited to:

  • Pollyedit name
  • Logos
  • Product images
  • Graphics
  • Icons
  • Text
  • Product descriptions
  • Website layout and design

are the intellectual property of Pollyedit and are protected by applicable copyright, trademark, and intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

8. User Responsibilities

By using our website, you agree not to:

  • Submit false or misleading information.
  • Attempt unauthorized access to our systems.
  • Upload malicious software or harmful code.
  • Use our website for illegal or fraudulent activities.
  • Disrupt the operation or security of the website.

Violation of these Terms may result in cancellation of orders or restriction of access.

9. Disclaimer

Our products and services are provided on an "as available" and "as is" basis.

To the fullest extent permitted by law, Pollyedit disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and uninterrupted website availability.

10. Limitation of Liability

Pollyedit shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of this website or the purchase of our products.

Our maximum liability shall not exceed the total amount paid for the applicable order.

11. Modifications to These Terms

We reserve the right to revise these Terms of Service at any time.

Updated Terms become effective immediately upon publication on this page. Continued use of our website after any changes indicates your acceptance of the revised Terms.

12. Governing Law

These Terms of Service shall be governed by the applicable laws of the United States.

Any disputes relating to these Terms or the use of this website shall be subject to the jurisdiction of the appropriate courts.

If you have any questions regarding these Terms of Service, please contact studio@pollyedit.com. Our Customer Support Team typically responds within 24–48 business hours.